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NEW DELHI: A Chhattisgarh district consumer commission, in an order dated July 28, held IndiGo Airlines liable for deficiency in service after a passenger's checked-in bag went missing during a flight from Bengaluru to Raipur. Holding that the airline was responsible for safely returning the passenger's baggage after removing a prohibited item, the commission directed it to pay Rs 50,000 as compensation, Rs 15,000 for mental agony and Rs 5,000 towards litigation costs.

On this episode of Left, Right & Centre, a deep dive into the Air India AI2739 incident that left 17 passengers injured after a sudden mid-air altitude drop. As investigators probe possible technical issues, cockpit events and questions surrounding the pilot's medical test results, we examine what really happened on board and whether vital lessons for aviation safety are being overlooked.

The investigation into the Air India AI2379 turbulence incident is widening, with Indian and French accident investigators, alongside Airbus specialists, joining the probe. While investigators examine the aircraft's sudden mid-air plunge and turbulence encounter, questions also remain over the pilot's medical test results, placing multiple aspects of the flight under scrutiny.