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IndiGo has been ordered by the DGCA to submit a detailed action plan and fortnightly progress reports as flight cancellations hit 170-200 a day. The Civil Aviation Ministry is closely monitoring the disruptions, while the regulator also asked IndiGo to propose FDTL relaxations and expedite steps to restore normal operations.

IndiGo is likely to receive a partial waiver from the DGCA on new pilot rest-duty norms after a severe operational meltdown forced over a thousand flight cancellations. The second phase of the rules, effective from November, limits night landings and significantly increased crew requirements. IndiGo, which failed to plan for the transition, is now facing a pilot shortage due to inadequate hiring and delayed training.

"I came here for a meeting. I am supposed to go back today. I got a boarding pass saying the flight is early. When I came here, I was not allowed to go inside. They are straightaway telling us this has been going on for the last three to four days, and we can't do anything. There is no flight available for us. I have asked them to cancel. I don't know what I am going to do because they don't have any flights until tomorrow," Ashwini said to ANI.

IndiGo is facing significant flight cancellations and delays impacting hundreds of passengers. The airline's CEO has stated that normalizing operations and restoring punctuality are immediate, challenging goals. Crew shortages due to new duty norms are cited as a major reason for the disruptions. The aviation regulator is investigating the situation.